Terms of Usage
With every purchase at sterlingsewing.com, we offer a 60-day money-back guarantee. This means that for any reason you're displeased with your purchase you may telephone us to return it for a refund. We're so convinced you will love your purchase we've extended our money-back guarantee from 30 days to 60 days.
No dealer that is authorized stands behind the products they sell as we do. You won't find this anywhere else; this is our mission statement that is distinct that we have developed over 40+ years of being in the sewing machine industry.
We all know what our clients want and know what makes them comfortable. It is essential after making a purchase that you will be taken care of following the purchase in the event or cases something went wrong with your order that you feel confident.
To return a product for any reason, just contact us via telephone or email sales[at]sterlingsewing.com and explain to us why you would like to return the merchandise. We will issue a Return Merchandise Authorization (RMA) number, together with instructions on returning your purchase. Please do not try to return a product without a Return Authorization Number products must be returned to different locations.
Freight Shipping Policy
So heavy-item orders may go as quickly as you can, please read the following specifications and conditions for delivery of machine tables that are assembled and cabinets.
Assembled industrial machines with dining table and assembled sewing furniture may ship via freight truck line, NOT UPS or FedEx. Freight delivery does not apply for free transport and cannot be expedited. Freight shipping charges are usually depending on your location and type of delivery address. (No shipping method aside from cargo is applicable for all these items, even when other approaches show up in the cart ) We will contact you about the cargo. After you've placed your order, You're also welcome to contact us.
Someone has to be at the delivery address to receive and sign for the product when delivery occurs. The freight company will call you to notify you so that you can plan accordingly. Provide as many phone numbers as you can to make sure that the delivery company can contact you and let you know when your order will be delivered.
Unless otherwise mentioned, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear within the site are protected by copyrights and global treaty provisions possessed, controlled, or licensed from Sterling Sewing. The site as a whole is protected by copyrights and represents trade dress and all rights, titles, and interests in and to which are owned by Sterling Sewing and all Ban Shortly trademarks appearing at this site are trademarks of Sterling Sewing.
The contents of sterlingsewing.com and the website as a whole are intended solely for personal, non-commercial use by users. You can download or copy the Contents and other downloadable materials displayed on the site for your personal use. No right, title, or interest in any downloaded materials is transferred to you. If you would like to utilize any of the articles found from our website, kindly email us at sales[at]sterlingsewing.com to seek clearance. All printed materials with content from our site must be credited to sterlingsewing.com accordingly as well.
We've made every effort to display accurately as possible, the colors of our products that appear at the site.
YOU ACKNOWLEDGE, BY YOUR USE OF THE Website, Your USE OF THE Website IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT BAN SOON SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.